Disclosures & Legal

Thomas Family Agency respects your privacy. Information you provide through our website forms — such as your name, email address, phone number, state, and the topics you'd like help with — is used solely to respond to your inquiry and to connect you with an appropriate member of our team.

We do not request or collect sensitive medical or health information through our general website forms. Plan-specific or health-related conversations are handled through the appropriate secure workflow with the relevant carrier or licensed agent.

We do not sell your personal information. We may use trusted service providers to help us operate our practice, and we take reasonable steps to protect the information you share with us. For privacy questions, contact us at info@tfainsurance.com.

This website is provided for general informational and educational purposes only. It is not an offer of insurance coverage, a guarantee of eligibility, or a substitute for personalized advice from a licensed insurance professional.

Product availability, carrier options, plan features, rates, and underwriting rules vary by state and carrier and are subject to change. Coverage is issued only after an application is approved by the insurance carrier.

Thomas Family Agency is an independent insurance brokerage. BIG Insurance Connect™ is an educational community — not an insurance company — and does not sell or issue insurance policies. Ruby Rose is an artificial-intelligence virtual assistant and is not a licensed insurance agent.

Thomas Family Agency is committed to making our website accessible to everyone, including individuals using assistive technologies. We continually work to improve the usability and readability of our site across desktop, tablet, and mobile devices.

If you experience difficulty accessing any part of our website or would like to request information in an alternative format, please contact us at +1 (470) 575-3701 or info@tfainsurance.com.

Thomas Family Agency is a licensed independent insurance brokerage. We are not an insurance carrier. We represent multiple insurance carriers and help clients understand and compare available options.

Insurance product availability varies by state and carrier. Not all products are available in all areas. The information on this website is a general description and does not include all plan provisions, exclusions, limitations, or terms. Refer to the applicable insurance contract for complete details.

We do not provide tax, legal, or investment advice and do not act as a securities firm or investment advisory firm. Insurance-based solutions discussed on this site are insurance products, not securities.

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

Thomas Family Agency is a licensed insurance agency certified to offer Medicare-related products. We are not affiliated with, endorsed by, or acting on behalf of the federal government, the Centers for Medicare & Medicaid Services (CMS), or the Medicare program.

Medicare has a special place in our agency's story, and we help Medicare-eligible individuals understand options such as Medicare Advantage, Medicare Supplement, and prescription drug coverage. Understanding comes before enrollment, and enrollment in a plan may be limited to specific enrollment periods. Medicare is one part of our broader Health, Wealth & Life guidance.