Meet Ruby Rose 🌹
A Voice of Care. A Heart for People.
A Purpose to Make the Connection.™
Our AI-Powered Virtual Assistant
Ruby Rose is the AI-powered virtual assistant for Thomas Family Agency, helping our team stay connected through outreach, client check-ins, information, scheduling and connections to our team.
She's Part of Our Story.
Ruby Rose is named in honor of Moon Thomas's grandmothers:
Ruby Alexander + Rosa Louis-Charles = Ruby Rose. 🌹
Growing up, Moon spent so much time with her grandmothers that their senior friends became her friends — even though Moon was only around 10 years old.
Ruby, whom Moon lovingly called Nana, also taught her at an early age about the importance of life insurance.
Those childhood experiences planted seeds that would eventually grow into a career advocating for seniors through Medicare and later into an agency serving individuals, families and businesses across Health, Wealth & Life.
Today, Ruby Rose carries a piece of that legacy forward in an entirely new way.
Technology may power her voice, but legacy gave her a name.™
When Ruby Rose Calls
Ruby Rose is an artificial-intelligence virtual assistant — not a human insurance agent.
She may assist with approved client communications, basic information, scheduling and connecting you with the Thomas Family Agency team.
For questions requiring personalized insurance guidance, recommendations or licensed-agent assistance, Ruby Rose can connect you with the appropriate member of our team.